GV STRATUS Known Problems

The following limitations are present in this release of software. If you wish to obtain more information about these limitations, please mention the reference numbers.

DE207 ncb00061909 STR-6691	Description:	Channel Panel record stops after a few seconds when K2 Summit/SAN storage is full. The GV STRATUS application does not indicate that storage is full.
DE207 ncb00061909 STR-6691	Workaround:	Create free space in K2 Summit/SAN storage before recording.
DE487 ncb00038625 STR-6425	Description:	An undocked panel, when located on a GV STRATUS client PC's secondary monitor, does not remain maximized if the GV STRATUS application is minimized then restored.
DE487 ncb00038625 STR-6425	Workaround:	After minimizing/restoring the GV STRATUS application, adjust undocked panels on secondary monitors.
DE543 ncb00061357 STR-6373	Description:	In the GV STRATUS application there is no indicator that identifies a clip as a Super Slo-Mo clip.
DE543 ncb00061357 STR-6373	Workaround:	View clips in the K2 AppCenter application to identify Super Slo-Mo clips.
DE550 ncb00061426 STR-6366	Description:	In a list details mode, applying a column filter can make scroll bars disappear, resulting in the inability to scroll to the desired location in the list. This occurs if the list is large enough to require scroll bars and then scrolling to the right to apply a column filter. If the filter yields an empty list that does not require scroll bars, there is no scroll bar available to scroll back to the left.
DE550 ncb00061426 STR-6366	Workaround:	Right-click the list, select Filters, and in the dialog box that opens modify the filters.
DE963 ncb00074829 STR-6064	Description:	In the Navigator panel, moving or copying files between folders on the local STRATUS client PC fails.
DE963 ncb00074829 STR-6064	Workaround:	Use Windows Explorer to move or copy files on the local PC.
DE992 ncb00074841 STR-6035	Description:	When using the K2 AppCenter Consolidate Media feature, the resulting change to the asset is not displayed in the GV STRATUS application.
DE992 ncb00074841 STR-6035	Workaround:	Do not use the Consolidate Media feature on assets you intend to use in the GV STRATUS application.
DE1077 ncb00074817 STR-5960	Description:	When viewing a Jobs list of transfers, some transfer job thumbnails are not displayed. This occurs when applying refresh and if the source or destination asset is moved or if the transfer is aborted/cancelled.
DE1077 ncb00074817 STR-5960	Workaround:	None. This behavior is expected, since the thumbnail is obtained from the source or destination asset.
DE1281 ncb00074834 STR-5771	Description:	Proxy media does not load after regenerating proxy if the asset remains open in Inspector.
DE1281 ncb00074834 STR-5771	Workaround:	Load an asset into Inspector that does not have proxy media. Regenerate proxy for that asset. Load a different asset into Inspector. Load the asset for which you regenerated proxy. Now the proxy media loads.
DE1323 ncb00074846 STR-5731	Description:	Renaming a bin removes the bin from the Favorites node.
DE1323 ncb00074846 STR-5731	Workaround:	Add the renamed bin to the Favorites node again.
DE1878 ncb00075564 STR-5259	Description:	Assets deleted on K2 Dyno appear in the GV STRATUS Lost and Found bin.
DE1878 ncb00075564 STR-5259	Workaround:	Delete the assets from the GV STRATUS Lost and Found bin.
DE1957 ncb00075565 STR-5195	Description:	A change to the router source is not shown in Scheduler tool.
DE1957 ncb00075565 STR-5195	Workaround:	Restart the GV STRATUS application after changing the router source.
DE2709 ncb00076221 STR-4693	Description:	Wrong Mark In/Out display on Asset List for the merged import of trimmed clips via the RMI tool.
DE2709 ncb00076221 STR-4693	Workaround:	Drag the imported clip into the Inspector and select Relationships \| Markers tab to view the correct Mark In/Out display in the Inspector panel.
DE2998 ncb00076113 STR-4462	Description:	The new name is not displayed in GV STRATUS Control Panel Authorization Manager when renaming a group or user.
DE2998 ncb00076113 STR-4462	Workaround:	Restart the GV STRATUS Control Panel application.
DE3074 ncb00076116 STR-4397	Description:	In SiteConfig, when doing the "Check Software" operation on a SAN-attached K2 Summit system, the operation can fail with RTP error 5.
DE3074 ncb00076116 STR-4397	Workaround:	Put the SAN-attached K2 Summit system in Update Mode before doing the "Check Software" operation.
DE3130 ncb00076120 STR-4358	Description:	The default value for the maximum amount of loaded Workflows in the Workflow Engine is set to -1 (unlimited).
DE3130 ncb00076120 STR-4358	Workaround:	You can change this configuration to limit the max number of concurrent workflows, if necessary to achieve the desired performance at a customer site.
DE3363 ncb00076224 STR-4250	Description:	After the RMI import of a trimmed Long GOP clip, the timecode does not always display correctly in the Properties section of Inspector.
DE3363 ncb00076224 STR-4250	Workaround:	Always use the timecode display on the Player of the Inspector, if there's a slight difference with the timecode display in the Properties section.
DE3542 ncb00076390 STR-4158	Description:	A custom metadata field appears in an Asset List and cannot be removed. This occurs when a custom metadata field is added that has the same name as a field that was previously deleted.
DE3542 ncb00076390 STR-4158	Workaround:	Before deleting a custom metadata field, rename it to a name that you will not use again.
DE3571 ncb00076391 STR-4141	Description:	GV STRATUS is unable to play legacy proxy that has 44.1kHz audio.
DE3571 ncb00076391 STR-4141	Workaround:	To get audio, the video should be restored from archive and the proxy should be regenerated..
DE3811 ncb00076395 STR-4005	Description:	MXF and QuickTime export fails when exporting a list created in Storyboard Editor. This occurs if one or more clips in the list have no ancillary data track and fewer than four audio tracks, which creates empty tracks that are not compatible with the export format.
DE3811 ncb00076395 STR-4005	Workaround:	Ensure clips have an ancillary data track and four or more audio tracks.
DE3853 ncb00076397 STR-3988	Description:	Removing channels in Ingest configuration with auto-assigned events still scheduled on that channel will cause the events to start recording on other channels during the event start time.
DE3853 ncb00076397 STR-3988	Workaround:	Remove all events that have been set to Auto-Assign before removing the channel.
DE4389 ncb00076566 STR-3786	Description:	An asset cannot be added to a Storyboard list, conformed, or used to generate proxy. This occurs if the clip has one or more video, audio, or data track modified in K2 AppCenter. This can change the clip to a "Sequence" asset in the GV STRATUS application and limit its use.
DE4389 ncb00076566 STR-3786	Workaround:	Use EDIUS to modify asset tracks.
DE4576 ncb00076634 STR-3687	Description:	When deleting an asset from a location, if the asset has multiple high-resolution associations, all high-resolution associations in all locations are deleted. For more information refer to the related topic about asset copies and deletions in this Topic Library.
DE4576 ncb00076634 STR-3687	Workaround:	To delete a high-resolution association, do the following: Load the asset into the Inspector. Click on the Associations tab. Select and delete the desired high-resolution association from the tab.
DE4577 ncb00076634 STR-3686	Description:	Copying assets back and forth between the same locations on different K2 storage systems results in unexpected behavior. Automatic rename and overwrite features do not produce the expected asset names and associations.
DE4577 ncb00076634 STR-3686	Workaround:	Once an asset is copied to a different K2 storage location, do not copy it back to its original location.
DE5183 ncb00076807 STR-3367	Description:	Transfers and sends between local and remote GV STRATUS sites have unexpected results if a transferred asset already exists at the destination. The destination asset is overwritten with no warning. This applies to transfer and to Send Destination.
DE5183 ncb00076807 STR-3367	Workaround:	Delete or rename assets so that assets to be transferred or sent do not exist at the destination.
DE5250 ncb00076805 STR-3324	Description:	A playlist has no thumbnail and is empty. This occurs if the playlist was created, then deleted, on a connected K2 Dyno Replay Controller.
DE5250 ncb00076805 STR-3324	Workaround:	In the GV STRATUS application, delete the playlist.
DE5301 ncb00076803 STR-3290	Description:	"Video Playback Is Not Available" displays in Inspector when attempting to play a subclip with no proxy association. This can occur when using a high-resolution workflow to create subclips, such as on high-resolution GV STRATUS client, editor, or a K2 Dyno Reply Controller, and the parent clip has no proxy association.
DE5301 ncb00076803 STR-3290	Workaround:	Make sure the high-resolution parent clip has a proxy association by using a clip recorded on a K2 Summit channel that immediately creates proxy files, or by waiting until a GV STRATUS Proxy Encoder generates proxy files for the high-resolution parent clip.
DE5394 ncb00076829 STR-3229	Description:	Local proxy video is missing and cannot be generated for an asset transferred from a remote site to the local site. This occurs if the asset is not of type "Clip", such as a subclip or a list.
DE5394 ncb00076829 STR-3229	Workaround:	Export/import MXF or MOV formats rather than remote transfer. Or, once transferred, conform the asset. Both of these workarounds result an asset of type "Clip".
DE6605 ncb00077068 STR-2729	Description:	When the Conform Engine renders a complex MPEG2 asset, the resulting simple clip is in a higher video format (bitrate) than that specified in GV STRATUS Control Panel Format settings.
DE6605 ncb00077068 STR-2729	Workaround:	This is as designed. The bitrate is increased to the minimum required to avoid encoding issues.
DE10959 STR-385	Description:	When recording in Scheduler with a set duration, the resultant clip is shorter than the duration set. This occurs after changing the NTSC/PAL reference standard in General \| Format \| Formats.
DE10959 STR-385	Workaround:	After changing the reference standard, restart the Core/Express server to recalibrate the record duration setting.
DE11592 KT-48	Description:	MOV imports are failing randomly but very often on GV STRATUS ISILON system.
DE11592 KT-48	Workaround:	Use MXF/GXF imports or transcode during import using rules.
STR-40993	Description:	Assets could not be loaded when a Summit MDI is deleted with the "Delete MDI Only" option selected, and then re-added with a different port number.
STR-40993	Workaround:	Configure the new Summit MDI to use the same port number as the deleted Summit MDI.
STR-42062	Description:	If a Summit MDI is renamed, then all rules configured to that Summit MDI stopped working.
STR-42062	Workaround:	Change every rule associated with the renamed Summit MDI to point to the new Summit MDI name.