Alarm Acknowledgement
Alarm acknowledgement is a feature that provides on-line live acknowledgement of alarms from Web pages and the iControl Alarm Browser. Alarm acknowledgement provides a way of communicating to operators who may not be located in the same location. When these operators are viewing the same Web page, acknowledgement of an alarm is visible for all to see.
When a channel within a group of channels has an alarm status that is not normal then the group background turns red, and the affected individual channel button flashes red until the alarm is acknowledged. When acknowledged the alarm changes to solid red.
If the affected individual channel clears before being acknowledged, the group background changes to a color designated by your configuration team that represents normal status and the individual channel button flashes green.
An alarm acknowledgement:
• causes the alarm to flash at all locations when the alarm status changes from normal status to any other status
• causes the alarm to continue to flash until acknowledged
• can indicate that somebody is working on resolving specific issues that caused alarms when acknowledgment occurs
• simultaneously acknowledges all sub-alarms associated with a virtual alarm that represent channel paths or groups of channels when the virtual alarm is acknowledged
• also allows one-by-one acknowledgement of virtual alarm sub- alarms
• requires that all sub-alarms be acknowledged for the associated virtual alarm to display an acknowledged status
IMPORTANT: Select Show status details to display alarm acknowledgement in the Alarm Browser |
Alarm acknowledgement only displays in the GSM Alarm Browser when Show status details is selected for the applicable GSM (click HERE). |