Operational Modes for Maintenance Purposes
As discussed in the section on Alarm Modes, operational modes allow you to suppress alarms so that operators are not distracted unnecessarily. It is possible, however, to set the view in iC Navigator and iC Web so that, even if alarms are in an operational mode, their actual status is displayed. We refer to this as the application’s operational mode.
In a typical scenario, a technician wanting to make repairs on a device being monitored would manually enable the In maintenance operational mode for the corresponding alarms (to prevent operators from seeing a sudden flood of alarms on their iC Web pages). The technician could then start a separate iControl session, where he could set the operational mode of the iControl application (e.g. iC Web) to reveal the actual status of these alarms. With the repairs completed, the technician would then be able to verify that these alarms had returned to normal status before manually taking them out of the In maintenance operational mode.
Once a technician has configured iControl to filter alarms based on their operational modes, alarms are selectively displayed according to the following system behaviors: