Logs > Key Concepts > Incident Template Configuration
 

Incident Template Configuration

The Incident template configuration window is similar to Build Virtual Alarm (click HERE), but is customized for creating or editing an incident.
 

 
 
Interface Element
Description
--- Status Logic1 ---
--- Text Logic2 ---
--- GSM Alarm Browser ---
This section allows you to choose a GSM and specific alarm to use when building or modifying an incident template.
--- Incident template elements ---
This section is used to assemble, view and/or modify incident template elements.
Add sub-alarm by URI
Allows you to add an alarm to the table of incident template components by specifying its URI.
Use selected folder as path
Copies the path of the currently selected item in the GSM Alarm Browser to the Path field (see below).
Edit metadata
Allows you to edit a virtual alarm’s metadata.
Up arrow
 
Click this arrow to remove currently selected rows from the table of incident template components.
Down arrow
 
Click this arrow to add alarms currently selected in the GSM Alarm Browser to the table of incident template components.
Pick only alarms from selected folders
Select this check box to select only alarms that are descendants of a selected folder when pressing the down arrow button. If this check box is cleared, each selected folder is added to the bottom pane.
Show live statuses
Select this check box to see real-time alarm status updating
--- Columns ---
The columns in the table containing the incident template components are described below:
Alarm
The name of the alarm mapped to the incident template.
Current
The current status of the alarm mapped to the incident template.
Contribution
The contribution of the alarm mapped to the incident template.3
Alarm path
The path of the alarm in the GSM Alarm Browser.
Alarm URI
The URI of the alarm mapped to the incident template.
Device type
The type of device with which the alarm is associated.
Device URI
The URI of the device with which the alarm is associated.
Label
An operator-friendly name for a device.
Short label
A more compact version of the Label column.
Source ID
A name used to describe the source that goes into the device (not applicable for some device types).
Comments
Device-specific comments.
Frame
A system-assigned value that denotes the frame on which the device is located.
Slot
A system-assigned value that denotes the slot on which the device is located.
--- Other ---
Name
Enter a name for the incident template.
Path
Enter a path for the incident template. This is where the template’s overall alarm will appear in the GSM Alarm Browser hierarchy. If you leave this field blank, the overall alarm will appear in the Virtual alarms folder.
This virtual alarm is an incident template
Select this check box to make the new virtual alarm into an incident template. If this check box is cleared, the new virtual alarm will be a regular virtual alarm.
OK
Click to create a new incident template using the current settings.
Apply
Click to create a new incident template using the current settings without closing the window.
Cancel
Click to close the window without applying the current settings.

1 This section is disabled. By default, Incident Templates employ optimistic (AND) logic (click HERE)

2 This section is disabled.

3 The contribution cannot be changed.