The following example illustrates the life cycle of an incident. Let’s say you have noticed an intermittent input signal loss on a particular card (an alarm keeps going from green to red and back in iC Navigator or on a Web page). There could be a number of reasons for this: a problem with the card itself, a faulty cable, or a problem further upstream in the signal path. Because the error comes and goes, it may be difficult to diagnose. By treating the problem as an incident, you can use iControl to track the series of associated events, and better manage the process of diagnosing and resolving the root cause.