How this manual is organized
Terms on the Product
Symbols on the Product
Product documentation
Overview description
System description
Application System
Real Time System
Media control and processing
iDDR services
Turbo iDDR orientation
FRU locations
FRU functional descriptions
Base chassis
Front panel
Rotary encoder
Front connector board
SATA drives
Removable media drives
Fan module
Power supply
Codec board
Riser board
XLR board
RS-422 adapter
IEEE 1394 adapter
CPU motherboard
Status indicators
Front panel indicators
Power-On Indicator
Drive busy indicator
System beep codes
Normal beep code
Error beep code
NIC indicator codes
BIOS messages
Cleaning the front panel touch screen
Maintaining media with the Storage Utility
Opening and closing the Storage Utility
Opening the Storage Utility from Normal mode
Closing the Storage Utility
Opening the Storage Utility from Storage Maintenance mode
Viewing the properties of a media disk
Clearing media
Checking and repairing media
Defragmenting the media disk volume
Exporting log files
Exporting log files from AppCenter workstation
Exporting log files using the Windows command line
Restoring the default system
Replacing an iDDR
Determining Turbo iDDR versions
Step 1: Check configurations
Step 2: Check connections and external equipment
Step 3: Check system status messages
Step 4: Identify problems using the startup sequence
Shutdown/restart problems
Checking external equipment
VGA display problems
Keyboard problems
Mouse problems
Power connection sequence
Motherboard/BIOS startup
Windows startup
Front panel software startup
iDDR system startup
Thermal problems
Codec board problems
Power supply problems
Front panel problems
Touch screen and buttons problems
Front connector board problems
DVD drive problems
Video problems
Audio problems
Timecode problems
Operational problems
System problems
Storage problems
Media File System problems
Media disk problems
Checking the storage system
Network, transfer, and streaming problems
Normal BIOS POST information
BIOS error messages
Critical system startup messages
Supporting subsystem messages
Viewing system status messages
Viewing status messages in the front panel
Viewing status messages in AppCenter workstation
Before you contact support
Web Technical Support
Phone Support
Authorized Support Representative
Top cover removal
Front bezel removal
Rotary encoder removal
Front panel board removal
Removable media drive removal
SATA drive removal
Front connector board removal
Fan module removal
Codec board removal
Power supply removal
Riser board removal
IEEE 1394 adapter removal
RS-422 adapter removal
XLR board removal
CPU motherboard identification
CPU motherboard removal
CPU motherboard installation