Finding Information
This manual describes K2 Media Client systems and provides all the information you need to go beyond factory default settings and customize your system’s configuration to meet your site-specific needs. The manual contains information for all models and options, including both internal storage and external storage K2 Media Clients. Refer to the sections that apply to your particular model and options.
How this manual is organized
This manual is organized around the tasks required to install and configure the K2 Media Client. The following describes the chapters included in this manual:
Using K2 Media Client system tools
System connections and configuration
Managing K2 client system software
Administering and maintaining the K2 system
Getting more information
The following illustration shows the recommended order in which to reference the documentation.
Quick Start Guide
You receive this guide in the product packaging with your K2 Media Client. The Quick Start Guide provides step-by-step installation instructions for basic installation and operation of your SD or HD/SD K2 Media Client, including recording and playing clips.
Release Notes
The release notes contain the latest information about the K2 Media Client software shipped on your system. There are K2 Storage System release notes and K2 Media Client release notes. The information in this document includes software upgrade instructions, software specifications and requirements, feature changes from the previous releases, and any known problems. Because release notes contain the latest information, they are printed out rather than included in the Documentation CD-ROM.
K2 Documentation CD
Except for the release notes and Quick Start guide, the full set of support documentation, including this manual, is available on the Documentation CD-ROM that you received with your K2 Media Client.
The K2 Documentation CD includes the following documents:
- K2 Media Client User Manual — Describes the K2 Media Client and provides instructions for operating the product in a variety of applications.
- K2 Media Client System Guide — This guide provides all the information you need to go beyond factory default settings and customize your system’s configuration to meet your site-specific needs.
- K2 Media Client Service Manual — Contains information for solving common setup problems, as well as information on servicing and maintenance
- K2 Storage System Instruction Manual — Contains installation and configuration procedures for shared storage options. Also includes administrative and maintenance procedures.
- K2 RAID Storage Instruction Manuals — Contains procedures for troubleshooting and servicing the different level RAID storage devices.
NetCentral documentation
The NetCentral product has its own documentation set, described as follows:
Thomson Grass Valley Web Site
This public Web site contains all the latest manuals and documentation, and additional support information. Use the following URL.
http://www.thomsongrassvalley.com.
Grass Valley Product Support
To get technical assistance, check on the status of problems, or report new problems, contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on the Grass Valley Web site. You can download software or find solutions to problems by searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address: gvgtechsupport@thomson.net.Phone Support
Use the following information to contact product support by phone during business hours. Afterhours phone support is available for warranty and contract customers.
Authorized Support Representative
A local authorized support representative may be available in your country. To locate the support representative for your country, visit the product support Web page on the Grass Valley Web site.
Copyright Thomson Broadcast and Media Solutions, Inc. http://www.thomsongrassvalley.com |