Finding Information
This manual describes the K2 Storage System and provides instructions for installing and using the product in a variety of applications. The manual contains information for level 1, level 2, and level 3 K2 Storage Systems, in both redundant and non-redundant configurations. Refer to the sections that apply to the level of your K2 Storage System. For custom K2 Storage Systems that do not fit one of these pre-defined levels, you must work with your Grass Valley representative for installation and operation.
This manual does not provide the complete information for devices that function as clients to the K2 Storage System. For information on client devices, refer to other documentation, as follows:
How this manual is organized
This manual is organized around the tasks required to install, configure, and operate the K2 Storage System. The following describes the chapters included in this manual:
Product Description — Provides the product functional description and an overview of the key features.
Chapter 2 to Chapter 6 — These chapters provide procedures for installing, configuring, and operating the different levels of the K2 Storage System, as follows:
Description of K2 Storage Devices — Provides descriptions and specifications of the devices of the K2 Storage System.
Overview of K2 Storage Tools — Contains overview descriptions for the system tools used with the K2 Storage System.
Managing K2 software — Contains descriptions of the software components that provide the K2 Storage System functionality.
FTP on the K2 Storage System — Contains descriptions of networking and interface requirements for FTP/streaming transfers.
Administering and maintaining the K2 Storage System — Contains instructions for customizing and maintaining the K2 Storage System so that it meets your site’s workflow requirements.
Getting more information
The following illustration shows the recommended order in which to reference the documentation.
K2 Storage System Release Notes
The release notes contain the latest information about the software shipped on your system. The information in this document includes software upgrade instructions, software specifications and requirements, feature changes from the previous releases, and any known problems. Because release notes contain the latest information, they are printed out rather than included in the Documentation CD-ROM. You can find the release notes packaged with the RAID storage chassis.
Documentation CD-ROM
Except for the release notes, the full set of support documentation, including this manual, is available on the Documentation CD-ROM that you receive with your K2 Storage System. You can find the Documentation CD-ROM packaged with the RAID storage chassis.
The Documentation CD-ROM includes the following:
- K2 Storage System Instruction Manual — Contains installation, configuration, and maintenance procedures for shared storage options.
- RAID Instruction Manuals — There is an Instruction Manual for each type of RAID storage device that can be a part of a K2 Storage System. These manuals contain procedures for configuring and servicing the device.
- K2 Media Client System Guide — Contains the product specifications and step-by-step instructions for modifying system settings. Includes instructions for adding a K2 Media Client to the K2 Storage System.
- K2 Media Client Quick Start Guides — The Quick Start Guides provides step-by-step installation instructions for basic installation and operation of the SD-only and the HD/SD K2 Media Client, including recording and playing clips.
- K2 Media Client User Manual — Describes the K2 Media Client and provides instructions for configuring and operating the product.
- K2 Media Client Service Manual — Contains information on servicing and maintenance.
On-line Help Systems
K2 Media Client Help — You can access the on-line help through the AppCenter user interface as follows:
NetCentral Help — From the NetCentral interface access on-line help as follows:
Thomson Grass Valley Web Site
This public Web site contains all the latest manuals and documentation, and additional support information. Use the following URL.
http://www.thomsongrassvalley.com.
Using the Dell Server documentation
This manual contains all of the information you need to install the K2 Storage System, however, a full set of Dell server documentation has been provided on the Dell Product Documentation CD-ROM. The Dell server documentation applies to the K2 Media Server. Refer to the documents on this CD-ROM only as required by procedures in this manual.
Information referenced on the Dell Product Documentation CD-ROM includes, but is not limited to:
CAUTION: Do not use the Dell Quick Installation Guide provided with the Dell CD-ROM package. This guide includes instructions for using the OpenManage software CD-ROM to install an operating system. The K2 Media Server comes fully configured and is ready for installation. To begin installation, refer to one of the installation chapters in this manual.
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Grass Valley Product Support
To get technical assistance, check on the status of problems, or report new problems, contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on the Grass Valley Web site. You can download software or find solutions to problems by searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address: gvgtechsupport@thomson.net.Phone Support
Use the following information to contact product support by phone during business hours. Afterhours phone support is available for warranty and contract customers.
Authorized Support Representative
A local authorized support representative may be available in your country. To locate the support representative for your country, visit the product support Web page on the Grass Valley Web site.
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