EDIUS 7 Online Help

Installation Manual

 

Reference Manual

 

Hardware Setup Guide

 

User Guide

Grass Valley Product Support

For technical assistance, to check on the status of a question, or to report a new issue, contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.

Web Technical Support

To access support information on the Web, visit the product support Web page on the Grass Valley Web site. You can download software or find solutions to problems by searching our Frequently Asked Questions (FAQ) database.

World Wide Web:

www.grassvalley.com/support/contact

United States/Americas:

Please use our online form

Europe, United Kingdom, Africa and The Middle East Technical Support e-mail address:

desktop.support.emea@grassvalley.com

Italy (Rekeo) Technical Support e-mail address:

assistenza@rekeo.it

Asia (except Japan and Korea) Technical Support e-mail address:

desktop.support.asia@grassvalley.com

Japan and Korea Technical Support e-mail address:

desktop.support.jp@grassvalley.com

Australia and New Zealand (Corsair Solutions) Technical Support e-mail address:

support@corsairsolutions.com.au

Phone Support

Use the following information to contact product support by phone during business hours. After hours phone support is available for warranty and contract customers.

United States/Americas

+1 801 222 5204

Europe, United Kingdom, Africa and The Middle East

+44 (0)20 8867 6305

Italy (Rekeo)

+39 059 415620

Asia (except Japan and Korea)

+86 21 5869 8668

Australia and New Zealand (Corsair Solutions)

1 300 562 779 (within Australia)

09 8870 272 (within New Zealand)

Authorized Support Representative

To locate the support representative for your country, visit the Product Support Web page on the Grass Valley Web site: www.grassvalley.com/support/contact.

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