Configuring the Notifications Dialog

This tab configures the various notifications CommandCenter can generate as a result as a result of an error or warning from the CommandCenter logic engine.

• Select Configuration> CommandCenter Configuration and click the Notifications tab.

Use Alarm

Select from Historical, Live or Combined for each of the dialogs: Alerts, Sounds, SNMP Traps, Email, Base SMPT.

Alerts

Show Event Pop-up for Errors/Warnings

When an event is received that has its status priority set to error or warning this option enables a pop-up dialog to be displayed by the system to warn the user of the status.

Flash System view for Errors/Warnings

The System view will display errors and warnings using an exclamation mark on the equipment in this state this can be optionally flashed for greater attention or for people with color vision impairment.

Sounds

Play Sound

This gives the option of the local user interface playing a .wav sound file either when CommandCenter goes into an error/warning state for the first time or every time an error/warning event is received

File

This is the name of the sound file required.

SNMP Trap

Send SNMP Trap on change of CommandCenter Severity

Checking this option will enable CommandCenter to send SNMP Trap messages to a Network Management System (NMS) or similar. This option is available in the standard CommandCenter system. When the CommandCenter status changes either from Good to Warning/Error or Warning/Error to Good an SNMP trap is sent with the current CommandCenter severity state and the

Dest. IP Address

This is the IP address of the primary NMS or SNMP trap receiver.

Port

This is the port of the SNMP trap message, this is normally set to 162

Community String

Authentification of SNMP V1 clients is performed only by a "community string" which is in effect a type of password. This is commonly set to 'private' and 'public' for read/write and read only access respectively.

Send SNMP Trap to Secondary SNMP Manager

This will enable the option to repeat the SNMP trap message to another IP address for a redundant or secondary NMS.

SNMP Version

This will define the format of the sent SNMP messages.

Test SNMP Trap

When pressed this will send a SNMP trap message to the configured IP addresses with a 'trapDescription' 'saying "Test of CommandCenter SNMP Trap Notification"

A CommandCenterTrap mib file is available for CommandCenter.

Email

CommandCenter can send an email either on a change of severity state within CommandCenter and/or on a periodic basis via a Simple Mail Transfer Protocol (SMTP) server. The two check boxes allow the enabling of these options. Note you will need to configure the Base SMTP parameters for this to work. When sending emails for change of severity state CommandCenter will send an email with the current severity state and will detail up to the last 10 events from the event log. For the periodic email, CommandCenter will send a summary detailing the number of events, unacknowledged alarms, errors and warnings for the previous period along with a compressed file as an attachment containing the event log for this period.

Common Parameters

Subject

This is the subject line of the email that will be sent, this will have the severity of the CommandCenter state appended to this text in parenthesis.

To/cc/bcc

The email addresses of the recipients. multiple email addresses should be separated with a semicolon (;)

Text Preface

This text will preface the automatically generated test for the email.

Periodic Status Notification

Reporting Period (hours)

This is the time period defined in hours between the periodic reports.

Base SMTP

For the email settings to work the following Simple Mail Transfer Protocol (SMTP) server settings will need to be configured.

SMTP Server

This can either be an IP address or more commonly a DNS name of the SMTP server

Port

This is normally set to 25 for SMTP

User ID and Password

This is the ID and password for the unauthenticated SMTP connection

Senders Name and From address

This is the name and email address that CommandCenter will use to send email communication.