GV GUARDIAN Known Problems

The following limitations are present in this release of software. If you wish to obtain more information about these limitations, please mention the reference numbers.

DE8090	Description:	When adding a host discovered using the SNMP Walk function to a hostgroup, the addition fails.
DE8090	Workaround:	None
DE9203	Description:	You cannot monitor the expected seven hosts using the free license, which is granted after the sixty day trial license expires. A "You have exceeded your license limits..." message appears and hosts cannot be monitored.
DE9203	Workaround:	None
DE9204	Description:	The SNMP Walk function lacks a Select All button.
DE9204	Workaround:	None
DE9216	Description:	The Grass Valley spreadsheet contains a Types column with invalid data.
DE9216	Workaround:	Contact Grass Valley Support for an update.
DE10021	Description:	Adding a hostgroup to a template does not send alert notifications.
DE10021	Workaround:	Use Service groups notifications.
DE10023	Description:	SNMP OIDs for "Serial Number" returning null data for all device types. This occurs when using a "Type" from the spreadsheet uploader that contains a field for "Serial Number" or by adding a regular device manually.
DE10023	Workaround:	None
DE10787	Description:	Modifying an existing automated report deletes other reports. This occurs occasionally.
DE10787	Workaround:	None
DE7490	Description:	Email sent out by automated reports contains an incorrect product name.
DE7490	Workaround:	Ignore incorrect product name.
DE7491	Description:	When logged on as the generic user, sending a report from the reports page fails.
DE7491	Workaround:	None
DE7497	Description:	A PDF file sent with an automated report email is not valid. This occurs occasionally.
DE7497	Workaround:	None
DE7932	Description:	Deleting a view causes a spinning icon to display continuously, incorrectly indicating that the GV GUARDIAN interface is not available for operations.
DE7932	Workaround:	Navigate to a different page in GV GUARDIAN.
DE10020	Description:	An alert notification references the alias of the machine having the error rather than the formal hostname. This occurs on alert notifications sent via templates assigned to hosts.
DE10020	Workaround:	None
DE10022	Description:	Alert notification cannot be sent for a user/monitoring contact with Admin privileges, if the user/monitoring contact is not the first and only user with Admin privileges.
DE10022	Workaround:	None
DE10391	Description:	The Details \| Metrics page is not available. A "You have exceeded your license limits...." message incorrectly displays.
DE10391	Workaround:	None
DE10420	Description:	Creating a new scheduled report fails. A "Scheduled reports are only available in the Enterprise Edition" message incorrectly displays.
DE10420	Workaround:	None
DE10498	Description:	The GV GUARDIAN interface lacks a report of trial license days remaining.
DE10498	Workaround:	None
DE10504	Description:	A device that exceeds the rack size can be added to a rack.
DE10504	Workaround:	Add devices that fit the rack size.
DE10532	Description:	Availability and Notifications reports are difficult to read. White text is displayed on a gray background.
DE10532	Workaround:	None
DE10784	Description:	When modifying a report, the information presented to modify is incorrect.
DE10784	Workaround:	None
DE10785	Description:	When modifying an existing scheduled report and changing the time it runs, a new report is created that runs at the changed time. The report that runs at the previous time is retained, rather than being deleted as expected.
DE10785	Workaround:	Manually delete the report that runs at the previous time.
DE10527	Description:	The error log has repeated "It is not safe to rely on the system's timezone settings..." messages.
DE10527	Workaround:	None
DE10803	Description:	The Renaming tool fails. A "This feature requires a GV Guardian Enterprise Edition license" message incorrectly displays.
DE10803	Workaround:	None