GV GUARDIAN Known Problems
The following limitations are present in this release of software. If you wish to obtain more information about these limitations, please mention the reference numbers.
| DE8090 | Description: | When adding a host discovered using the SNMP Walk function to a hostgroup, the addition fails. |
| Workaround: | None | |
|
DE9203 |
Description: | You cannot monitor the expected seven hosts using the free license, which is granted after the sixty day trial license expires. A "You have exceeded your license limits..." message appears and hosts cannot be monitored. |
| Workaround: | None | |
| DE9204 | Description: | The SNMP Walk function lacks a Select All button. |
| Workaround: | None | |
| DE9216 | Description: | The Grass Valley spreadsheet contains a Types column with invalid data. |
| Workaround: | Contact Grass Valley Support for an update. | |
|
DE10021 |
Description: | Adding a hostgroup to a template does not send alert notifications. |
| Workaround: | Use Service groups notifications. | |
| DE10023 | Description: | SNMP OIDs for "Serial Number" returning null data for all device types. This occurs when using a "Type" from the spreadsheet uploader that contains a field for "Serial Number" or by adding a regular device manually. |
| Workaround: | None | |
| DE10787 | Description: | Modifying an existing automated report deletes other reports. This occurs occasionally. |
| Workaround: | None | |
| DE7490 | Description: | Email sent out by automated reports contains an incorrect product name. |
| Workaround: | Ignore incorrect product name. | |
| DE7491 | Description: | When logged on as the generic user, sending a report from the reports page fails. |
| Workaround: | None | |
| DE7497 | Description: | A PDF file sent with an automated report email is not valid. This occurs occasionally. |
| Workaround: | None | |
| DE7932 | Description: | Deleting a view causes a spinning icon to display continuously, incorrectly indicating that the GV GUARDIAN interface is not available for operations. |
| Workaround: | Navigate to a different page in GV GUARDIAN. | |
| DE10020 | Description: | An alert notification references the alias of the machine having the error rather than the formal hostname. This occurs on alert notifications sent via templates assigned to hosts. |
| Workaround: | None | |
| DE10022 | Description: | Alert notification cannot be sent for a user/monitoring contact with Admin privileges, if the user/monitoring contact is not the first and only user with Admin privileges. |
| Workaround: | None | |
| DE10391 | Description: | The Details | Metrics page is not available. A "You have exceeded your license limits...." message incorrectly displays. |
| Workaround: | None | |
| DE10420 | Description: | Creating a new scheduled report fails. A "Scheduled reports are only available in the Enterprise Edition" message incorrectly displays. |
| Workaround: | None | |
| DE10498 | Description: | The GV GUARDIAN interface lacks a report of trial license days remaining. |
| Workaround: | None | |
| DE10504 | Description: | A device that exceeds the rack size can be added to a rack. |
| Workaround: | Add devices that fit the rack size. | |
| DE10532 | Description: | Availability and Notifications reports are difficult to read. White text is displayed on a gray background. |
| Workaround: | None | |
| DE10784 | Description: | When modifying a report, the information presented to modify is incorrect. |
| Workaround: | None | |
| DE10785 | Description: | When modifying an existing scheduled report and changing the time it runs, a new report is created that runs at the changed time. The report that runs at the previous time is retained, rather than being deleted as expected. |
| Workaround: | Manually delete the report that runs at the previous time. | |
| DE10527 | Description: | The error log has repeated "It is not safe to rely on the system's timezone settings..." messages. |
| Workaround: | None | |
| DE10803 | Description: | The Renaming tool fails. A "This feature requires a GV Guardian Enterprise Edition license" message incorrectly displays. |
| Workaround: | None |