Defining Contact Groups

  • You must be logged on to the GV GUARDIAN system with administrator privileges.

It is considered best practice to define one or more contact groups that can be used to categorize the contacts you create. Contact groups can be used to group contacts by company/client, department, team, or other logical grouping.

  1. Navigate to Configure | Advanced Configuration | Core Config Manager and logon with administrator privileges.
  2. Navigate to Alerting | Contact Groups,
  3. Click Add New.

  4. Define a name and description for the group.

  5. Click Manage Contacts and add individual members as appropriate.

  6. Click Manage Contact Groups and add group members as appropriate.

    Groups members are other contact groups that are themselves a member of this group (a sub-group, but allowing for multiple group relationships on different levels).
  7. Save your settings and apply the configuration.

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