Configure contact notification

You must be logged on to the GV GUARDIAN system with administrator privileges.

The most popular form of setting up notifications is the use of contacts. Contacts are defined in one of the following ways:

When a user is first created
Defined manually in the Core Configuration Manager.

Navigate to the Configure | Advanced Configuration | Core Config Manager | Alerting | Contacts page.
Do one of the following to select a contact:
- If the contact exists, select it. Skip ahead to the next step.
- If the contact does not exist, click Add New to add the contact and enter the following information:
1. On the Common Settings tab:
  - Contact name
  - Email address
  - Pager number
  - Add-on addresses, such as a mobile phone number for text messaging, or additional email addresses
2. On the Alert Settings tab:
  - Host notification time period
  - Host notification options for state changes, as follows:
    - d - down
    - u - unknown
    - r - recovery
    - f - flapping
    - s - scheduled downtime
    - n - no host notifications
  - Service notification time period
  - Service notification options for state changes, as follows:
    - w - warning
    - u - unknown
    - c - critical
    - f - flapping
    - s - scheduled downtime
    - n - no service notifications
  - Select the On or Skip radio buttons to enable host and service notifications.
Make sure users and contacts are set up with the proper notification handlers. To change, click Manage Host Notification Commands and Manage Service Notification Commands.
If you are using users, which are also contacts (you've added a contact to them), do the following:
1. Under Manage Host Notification Commands select xi_host_notification_handler.
2. Under Manage Service Notification Commands select xi_service_notification_handler.
If you are using contacts only, do the following:
1. Under Manage Host Notification Commands select notify-host-by-email.
2. Under Manage Service Notification Commands select notify-service-by-email.
Verified all settings correct.
Click Save and Apply Configuration.

Add the contact to existing host or service configurations through their respective Core Configuration Manager pages, or select them when running a Monitoring Wizard.