Other Topic Library Versions

GV GUARDIAN Known Problems

The following limitations are present in this release of software. If you wish to obtain more information about these limitations, please mention the reference numbers.

DE8090 Description: When adding a host discovered using the SNMP Walk function to a hostgroup, the addition fails.
Workaround: None

DE9203

Description: You cannot monitor the expected seven hosts using the free license, which is granted after the sixty day trial license expires. A "You have exceeded your license limits..." message appears and hosts cannot be monitored.
Workaround: None

DE10021

Description: Adding a hostgroup to a template does not send alert notifications.
Workaround: Use Service groups notifications.
DE10023 Description: SNMP OIDs for "Serial Number" returning null data for all device types. This occurs when using a "Type" from the spreadsheet uploader that contains a field for "Serial Number" or by adding a regular device manually.
Workaround: None
DE10787 Description: Modifying an existing automated report deletes other reports. This occurs occasionally.
Workaround: None
DE7491 Description: When logged on as the generic user, sending a report from the reports page fails.
Workaround: None
DE7932 Description: Deleting a view causes a spinning icon to display continuously, incorrectly indicating that the GV GUARDIAN interface is not available for operations.
Workaround: Navigate to a different page in GV GUARDIAN.
DE10020 Description: An alert notification references the alias of the machine having the error rather than the formal hostname. This occurs on alert notifications sent via templates assigned to hosts.
Workaround: None
DE10022 Description: Alert notification cannot be sent for a user/monitoring contact with Admin privileges, if the user/monitoring contact is not the first and only user with Admin privileges.
Workaround: None
DE10391 Description: The Details | Metrics page is not available. A "You have exceeded your license limits...." message incorrectly displays.
Workaround: None
DE10420 Description: Creating a new scheduled report fails. A "Scheduled reports are only available in the Enterprise Edition" message incorrectly displays.
Workaround: None
DE10498 Description: The GV GUARDIAN interface lacks a report of trial license days remaining.
Workaround: None
DE10504 Description: A device that exceeds the rack size can be added to a rack.
Workaround: Add devices that fit the rack size.
DE10532 Description: Availability and Notifications reports are difficult to read. White text is displayed on a gray background.
Workaround: None
DE10784 Description: When modifying a report, the information presented to modify is incorrect.
Workaround: None
DE10785 Description: When modifying an existing scheduled report and changing the time it runs, a new report is created that runs at the changed time. The report that runs at the previous time is retained, rather than being deleted as expected.
Workaround: Manually delete the report that runs at the previous time.
DE10527 Description: The error log has repeated "It is not safe to rely on the system's timezone settings..." messages.
Workaround: None
DE10803 Description: The Renaming tool fails. A "This feature requires a GV Guardian Enterprise Edition license" message incorrectly displays.
Workaround: None

Copyright © 2017 Grass Valley Canada. All rights reserved. GV GUARDIAN 2.0 gvtp_20171020_00:54:09