Viewing version information and technical support

You can view version information and access technical support on the GV I/O web utility. If necessary, you can also copy the information and send it to Grass Valley support.

To access version information do the following:
1. Click the Grass Valley icon on top right of the web utility and select About.
  The About dialog box opens and displays version information.
2. Highlight the version number and press Ctrl + C to copy the information.
3. When finished viewing or copying the information, click x. The dialog box closes.
4. Paste the copied information into a text file or email, and send it to Grass Valley support.
To access support information do the following:
1. Click the Grass Valley icon on top right of the web utility and select Help.
  The Get Support dialog box opens.
2. Select the appropriate support information as follows:
  - User Manuals - to view online manuals on the Grass Valley website.
  - General Support - to get to the Grass Valley Support general page.
  - Remote Support - to get to the Grass Valley Remote Support page.
3. When finished viewing the support information, click x. The dialog box closes.