Viewing software version number and support information

You can view the GV I/O software version number and support information from the web configuration utility. If necessary, you can also copy the version information and send it to Grass Valley support.

To access support information do the following:
1. On the GV I/O web configuration utility, click the user profile icon on top-right of the page.
  A dialog box opens with these options below.
2. Select one of the options below:
  - User Manuals - To access online manuals on the Grass Valley website.
  - General Support - To go to the Grass Valley Support Resources page.
  - Remote Support - To go to the Grass Valley Remote Support portal.

To access software version information do the following:
1. Click About.
  The GV I/O window appears.
2. To copy the information, high-light the version number and press Ctrl + C.
3. When finished viewing or copying the information, click x.
  The window closes.
4. Paste the copied information into a text file or email, and send it to Grass Valley support.