Troubleshooting tools

You can use the following to troubleshoot your GV I/O system:
  • GV I/O controller log at c:\logs\mlog.mmf.
  • GV I/O directory and configuration files at c:\profile\config
  • GV I/O user logs at ..%AppData%\Grass Valley
  • The GV Log Viewer application, on GV STRATUS servers.
  • On Windows Event Viewer, these logs can be accessed under Applications and Services Logs:
    • GVIOConfigServiceEventLog
    • NmosNodeServiceEventLog
  • Use Mozilla Firefox or Google Chrome web browsers to check NMOS configurations via these links below:
    • http://<gvio-hostname>:4040/x-nmos
    • http://<nmos-node-hostname>:<port-number>/x-nmos
    • http://<nmos-registry-hostname>:<port-number>/x-nmos

Also refer to GV STRATUS documentation for GV STRATUS troubleshooting information.

Parent topic: Troubleshooting the GV I/O Live Ingest and Playout Server

Copyright © 2018 - 2021 GVBB Holdings SARL and Grass Valley USA, LLC. All rights reserved. Specifications are subject to change without notice. GV I/O 4.0 gvtp_20210305_00:38:42