- This is applicable to GV I/O Live Ingest and Playout Server with the IP option only.
This procedure is not required if you received your GV I/O server from the factory.
However, proceed with the procedure below if there is a problem with the Mellanox's
Rivermax license.
-
On the GV I/O server, launch the Windows Device Manager.
-
On the tree-view, right-click on the Mellanox ConnectX-6 Adapter and
select Properties.
The Mellanox ConnectX-6 Adapter Properties window opens.
-
On the Properties window, select the Information tab.
-
Copy the Serial Number of the Adapter.
You can also click the Save to File button to save the
information to a file and access it later.
-
Obtain both files below from the GV FTP site - ftp://ftp.grassvalley.com/Networking/Mellanox/
- rivermax.lic
- rivermax.csv
Note: These files are updated from time to time and the date of each file will be updated to
show the latest revision date.
-
Open and view the content of the rivermax.csv file to determine if
the serial number of the adapter in your GV I/O appears in the
rivermax.csv file.
You can paste the copied Serial Number on a Search dialog to find the
match.
Note: If the serial number does not appear in the rivermax.csv file,
please reach out to your Grass Valley support personnel to discuss
obtaining a license for the GV I/O Live Ingest and Playout Server.
If the serial number is present in the rivermax.csv file, proceed to
the next step.
-
Check that the c:\license directory exists on the GV I/O
unit.
If the directory does not exist, create the directory.
-
Copy the rivermax.lic file from the FTP site to
c:\license\rivermax.lic on the GV I/O unit.
-
Reboot the GV I/O unit to make sure that the software is initialized with the
Rivermax license in place.
