GV STRATUS Known Problems

The following limitations are present in this release of software. If you wish to obtain more information about these limitations, please mention the reference numbers.

DE487 ncb00038625 STR-6425	Description:	An undocked panel, when located on a GV STRATUS client PC's secondary monitor, does not remain maximized if the GV STRATUS application is minimized then restored.
DE487 ncb00038625 STR-6425	Workaround:	After minimizing/restoring the GV STRATUS application, adjust undocked panels on secondary monitors.
DE543 ncb00061357 STR-6373	Description:	In the GV STRATUS application there is no indicator that identifies a clip as a Super Slo-Mo clip.
DE543 ncb00061357 STR-6373	Workaround:	View clips in the K2 AppCenter application to identify Super Slo-Mo clips.
DE550 ncb00061426 STR-6366	Description:	In a list details mode, applying a column filter can make scroll bars disappear, resulting in the inability to scroll to the desired location in the list. This occurs if the list is large enough to require scroll bars and then scrolling to the right to apply a column filter. If the filter yields an empty list that does not require scroll bars, there is no scroll bar available to scroll back to the left.
DE550 ncb00061426 STR-6366	Workaround:	Right-click the list, select Filters, and in the dialog box that opens modify the filters.
DE1281 ncb00074834 STR-5771	Description:	Proxy media does not load after regenerating proxy if the asset remains open in Inspector.
DE1281 ncb00074834 STR-5771	Workaround:	Load an asset into Inspector that does not have proxy media. Regenerate proxy for that asset. Load a different asset into Inspector. Load the asset for which you regenerated proxy. Now the proxy media loads.
DE1323 ncb00074846 STR-5731	Description:	Renaming a bin removes the bin from the Favorites node.
DE1323 ncb00074846 STR-5731	Workaround:	Add the renamed bin to the Favorites node again.
DE1878 ncb00075564 STR-5259	Description:	Assets deleted on K2 Dyno appear in the GV STRATUS Lost and Found bin.
DE1878 ncb00075564 STR-5259	Workaround:	Delete the assets from the GV STRATUS Lost and Found bin.
DE2709 ncb00076221 STR-4693	Description:	Wrong Mark In/Out display on Asset List for the merged import of trimmed clips via the RMI tool.
DE2709 ncb00076221 STR-4693	Workaround:	Drag the imported clip into the Inspector and select Relationships \| Markers tab to view the correct Mark In/Out display in the Inspector panel.
DE2998 ncb00076113 STR-4462	Description:	The new name is not displayed in GV STRATUS Control Panel Authorization Manager when renaming a group or user.
DE2998 ncb00076113 STR-4462	Workaround:	Restart the GV STRATUS Control Panel application.
DE3542 ncb00076390 STR-4158	Description:	A custom metadata field appears in an Asset List and cannot be removed. This occurs when a custom metadata field is added that has the same name as a field that was previously deleted.
DE3542 ncb00076390 STR-4158	Workaround:	Before deleting a custom metadata field, rename it to a name that you will not use again.
DE3571 ncb00076391 STR-4141	Description:	GV STRATUS is unable to play legacy proxy that has 44.1kHz audio.
DE3571 ncb00076391 STR-4141	Workaround:	To get audio, the video should be restored from archive and the proxy should be regenerated..
DE3811 ncb00076395 STR-4005	Description:	MXF and QuickTime export fails when exporting a list created in Storyboard Editor. This occurs if one or more clips in the list have no ancillary data track and fewer than four audio tracks, which creates empty tracks that are not compatible with the export format.
DE3811 ncb00076395 STR-4005	Workaround:	Ensure clips have an ancillary data track and four or more audio tracks.
DE3853 ncb00076397 STR-3988	Description:	Removing channels in Ingest configuration with auto-assigned events still scheduled on that channel will cause the events to start recording on other channels during the event start time.
DE3853 ncb00076397 STR-3988	Workaround:	Remove all events that have been set to Auto-Assign before removing the channel.
DE4389 ncb00076566 STR-3786	Description:	An asset cannot be added to a Storyboard list, conformed, or used to generate proxy. This occurs if the clip has one or more video, audio, or data track modified in K2 AppCenter. This can change the clip to a "Sequence" asset in the GV STRATUS application and limit its use.
DE4389 ncb00076566 STR-3786	Workaround:	Use EDIUS to modify asset tracks.
DE4576 ncb00076634 STR-3687	Description:	When deleting an asset from a location, if the asset has multiple high-resolution associations, all high-resolution associations in all locations are deleted. For more information refer to the related topic about asset copies and deletions in this Topic Library.
DE4576 ncb00076634 STR-3687	Workaround:	To delete a high-resolution association, do the following: Load the asset into the Inspector. Click on the Associations tab. Select and delete the desired high-resolution association from the tab.
DE4577 ncb00076634 STR-3686	Description:	Copying assets back and forth between the same locations on different K2 storage systems results in unexpected behavior. Automatic rename and overwrite features do not produce the expected asset names and associations.
DE4577 ncb00076634 STR-3686	Workaround:	Once an asset is copied to a different K2 storage location, do not copy it back to its original location.
DE5183 ncb00076807 STR-3367	Description:	Transfers and sends between local and remote GV STRATUS sites have unexpected results if a transferred asset already exists at the destination. The asset transfer fails with no warning. This applies to transfer and Send Destination function.
DE5183 ncb00076807 STR-3367	Workaround:	Delete or rename assets so that assets to be transferred do not exist at the send destination. You can also transfer or send to another bin with no assets of the same name.
DE5250 ncb00076805 STR-3324	Description:	A playlist has no thumbnail and is empty. This occurs if the playlist was created, then deleted, on a connected K2 Dyno Replay Controller.
DE5250 ncb00076805 STR-3324	Workaround:	In the GV STRATUS application, delete the playlist.
DE5301 ncb00076803 STR-3290	Description:	"Video Playback Is Not Available" displays in Inspector when attempting to play a subclip with no proxy association. This can occur when using a high-resolution workflow to create subclips, such as on high-resolution GV STRATUS client, editor, or a K2 Dyno Reply Controller, and the parent clip has no proxy association.
DE5301 ncb00076803 STR-3290	Workaround:	Make sure the high-resolution parent clip has a proxy association by using a clip recorded on a K2 Summit channel that immediately creates proxy files, or by waiting until a GV STRATUS Render Engine generates proxy files for the high-resolution parent clip.
DE5394 ncb00076829 STR-3229	Description:	Local proxy video is missing and cannot be generated for an asset transferred from a remote site to the local site. This occurs if the asset is not of type "Clip", such as a subclip or a list.
DE5394 ncb00076829 STR-3229	Workaround:	Export/import MXF or MOV formats rather than remote transfer. Or, once transferred, conform the asset. Both of these workarounds result an asset of type "Clip".
DE6605 ncb00077068 STR-2729	Description:	When the Conform Engine renders a complex MPEG2 asset, the resulting simple clip is in a higher video format (bitrate) than that specified in GV STRATUS Control Panel Format settings.
DE6605 ncb00077068 STR-2729	Workaround:	This is as designed. The bitrate is increased to the minimum required to avoid encoding issues.
DE10959 STR-385	Description:	When recording in Scheduler with a set duration, the resultant clip is shorter than the duration set. This occurs after changing the NTSC/PAL reference standard in General \| Format \| Formats.
DE10959 STR-385	Workaround:	After changing the reference standard, restart the Core/Express server to recalibrate the record duration setting.
DE11592 KT-48	Description:	MOV imports are failing randomly but very often on GV AMS Pro - Advanced Media Storage system.
DE11592 KT-48	Workaround:	Use MXF/GXF imports or transcode during import using rules.
STR-40993	Description:	Assets could not be loaded when a Summit MDI is deleted with the "Delete MDI Only" option selected, and then re-added with a different port number.
STR-40993	Workaround:	Configure the new Summit MDI to use the same port number as the deleted Summit MDI.
STR-42062	Description:	If a Summit MDI is renamed, then all rules configured to that Summit MDI stopped working.
STR-42062	Workaround:	Change every rule associated with the renamed Summit MDI to point to the new Summit MDI name.
STR-46958	Description:	The GV STRATUS application is unable to open after an upgrade if registry entries for RSA/SHA512 and ECDSA/SHA512 are missing.
STR-46958	Workaround:	Install the following Windows updates on the core server: KB2975719 OR KB2919355 Note: Always install the required Microsoft Visual C++ redistributable update before installing the latest Windows Important Updates.
STR-49479	Description:	GV Embedded Security Manager fails to uninstall version 1.0.0.16, which is part of the K2 Summit image.
STR-49479	Workaround:	Check Software via SiteConfig on each K2 Summit after the failure. The uninstall task of version 1.0.0.16 comes back and works on a second try.
STR-49672	Description:	K2 Central displays as "Unable to connect" on Core \| Proxy Config \| Test Connections tab of the GV STRATUS Control Panel.
STR-49672	Workaround:	Start the GV STRATUS K2 Configuration Service on the K2 Central manually.
STR-50980	Description:	Playback fails for XDCAM-EX and XDCAM-HD422 assets after the drag and drop operation from K2-Avid Explorer into an Avid bin.
STR-50980	Workaround:	Import via AMA link to playback those XDCAM-EX and XDCAM-HD422 assets.
STR-53128	Description:	Deleting a logical group that contains assets is not supported, but the logical group will be moved into the Lost and Found bin.
STR-53128	Workaround:	None
STR-67687	Description:	GV I/O channel fails to record after switching the video format.
STR-67687	Workaround:	When changing a video feed on the GV I/O appliance, the signal feed on the SDI input of the AJA card must be set first. Then in GV STRATUS Control Panel, change the Channel Format in General \| Channels \| GV I/O settings to match the format of the new video feed.
STR-67999	Description:	GV I/O channel fails to cue and playout a clip that has both 16-bit and 24-bit audio tracks.
STR-67999	Workaround:	Make sure that all audio tracks in the clip are of the same type.
STR-68244	Description:	When upgrading a GV STRATUS 6.5 system with SNFS 6.0 via SiteConfig, the previous version of SNFS does NOT get automatically uninstalled, but the newer version is installed.
STR-68244	Workaround:	Using SiteConfig, do the following: Remove and re-add all SNFS devices to the deployment group(s) and then Check Software again. Re-deploy SNFS to capture the latest software version.
STR-68352	Description:	If the default GVAdmin account does not exist in the GV STRATUS Core server after a clean install, users are not allowed to log into GV STRATUS Control Panel. If the system delegate credentials are modified in the workgroup/domain prior to being reconfigured in GV STRATUS Control Panel, users are not allowed to log into GV STRATUS Control Panel.
STR-68352	Workaround:	When performing a clean install of the latest GV STRATUS software, the default GVAdmin account credentials must exist and be valid for the GV STRATUS Core server. If altering credentials: If changing the delegate credentials password without changing the username, reconfigure the password within GV STRATUS Control Panel before altering the password within the workgroup/domain. If the password has already been changed and GV STRATUS Control Panel is unusable, restore the password to its previous value, then reconfigure in GV STRATUS Control Panel. If changing both username and password, the order of operations is unimportant and GV STRATUS Control Panel will not be negatively impacted as long as the credentials are valid.
STR-68445	Description:	GV I/O channel's Record and Playout-specific options do not update in the Channel Panel tool after changing them in the GV STRATUS Control Panel.
STR-68445	Workaround:	The GV STRATUS desktop application needs to be restarted after changing a GV I/O channel from Playout to Record or from Record to Playout in order to see updated configuration options in the Channel Panel tool.
STR-68640	Description:	When launching the GV STRATUS Control Panel application, the splash screen displays 'The connection type for (machine name) could not be resolved" message.
STR-68640	Workaround:	None. It does not affect the GV STRATUS Control Panel application and will be fixed in the next release.
STR-69326	Description:	Protected assets will not transfer from a remote site to a local site.
STR-69326	Workaround:	Disable the Protected status of the asset before transferring from remote site to the local site. Note: Protected assets can be transferred from local site to a remote site, but not the other way around.
STR-69574	Description:	When setting mark in/out for a 720p XDCAM Long GOP asset using a GV I/O channel, the marks will be forced to the nearest even video frame.
STR-69574	Workaround:	None.
STR-69723	Description:	Changing a GV I/O channel input to SMPTE 2110 from either SDI, SMPTE 2022-6, or Web Stream, after previously saving a different SMPTE 2110 channel allows saving the channel configuration without uploading a new SDP file.
STR-69723	Workaround:	Set the SDP file for the particular channel before saving your settings. If not, the channel will be configured with an incorrect SDP file from another SMPTE 2110 channel.
STR-71412	Description:	For GV I/O channels configured for SMPTE 2110 Playout, if the Audio Format setting is configured for "L16/48000 Hz", loading a clip to the channel for playout will fail.
STR-71412	Workaround:	For GV I/O channels configured for SMPTE 2110 Playout, set the Audio Format setting to "L24/48000 Hz".
STR-71727	Description:	Sometimes GV STRATUS application freezes when dragging proxy clip to play on Windows 10 laptop if the Text size is set to more than 100% under system's Display settings.
STR-71727	Workaround:	Go to the system's Display settings and change the Text size from 125% (default setting on Windows 10) to 100%.
KT-10635	Description:	When using SNFS LAN Connect with K2 SAN Storage system, there is a possibility of port conflict if you have Ignite Live Production Control System in your GV STRATUS/K2 environment.
KT-10635	Workaround:	Check and modify the SNFS fsports configuration file to map the ports used by SNFS to avoid those used by Ignite application. The configuration file must be copied to FSMs and every other SNFS client (into \SNFS\config\) and then the client rebooted. Note: Port 49152 is used by Ignite application for its Device Manager.
STR-73004	Description:	In Rules editor, the relative time "Today" setting does not work as expected.
STR-73004	Workaround:	Use instead the relative time "1 Day ago" or "after 24 hrs ago", which is even more precise than "Today".
STR-73730	Description:	Assets may fail to upload to configured YouTube locations after YouTube application updates.
STR-73730	Workaround:	Create new YouTube locations in GV STRATUS Control Panel without deleting your old locations, and reconfigure the Publish External Media Network rule to use those new locations instead. When creating the new location, a dialog appears and you must click Advanced to get to the dialog below. Click the Go to GVStratus (unsafe) link and click Allow on the next dialog to allow GV STRATUS system to access and manage assets on your YouTube account. The YouTube location configuration is complete when the Registration successful message appears.
STR-73904	Description:	720p XDCAM EX format clips fail to archive into the BlackPearl archive system.
STR-73904	Workaround:	None.