The device you
are verifying must be in the SiteConfig system description and must be
communicating on the network.
In the SiteConfig tree-view, right-click the device and select
Remote Desktop, then proceed as follows:
If Remote
Desktop opens without prompting you to log on, no further steps are necessary.
SiteConfig credentials are set properly to allow access to the device.
If Remote
Desktop prompts you to log on, check credentials in SiteConfig and on the
device and reconcile as necessary.
