Verify TserverSvc is installed correctly
-
On the K2 Media
Client or K2 Summit Production Client, open the Logviewer program in c:\profile\log.exe.
Note: Make sure no filters are selected.
-
Then look for the following TServerSvc messages.
- INFO: No master or slave IP alias for: DeviceHostName, mirroring not in use.
- Waiting for request to be received from Avid Transfer manager.
This indicates the service is installed and running. -
Repeat the above steps for each K2 Media Client
or K2 Summit Production Client you wish to use.
Note: Default username administrator and password adminK2 are used by the Tserver. You can overwrite the default credentials by running C:\profile\TserverConfigWizard.exe.
Parent topic: Installation and configuration
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