Verify credentials
- The device you are verifying must be in the SiteConfig system description and must be communicating on the network.
In the SiteConfig tree-view, right-click the device and select
Remote Desktop, then proceed as follows:
- If Remote Desktop opens without prompting you to log on, no further steps are necessary. SiteConfig credentials are set properly to allow access to the device.
- If Remote Desktop prompts you to log on, check credentials in SiteConfig and on the device and reconcile as necessary.