Routing Switchers Tips and Tricks > Philips
 
Philips
 
Troubleshooting
The software was tested with the Jupiter VM-3000 controller. Although the controller supports several different protocols, the RCS software implements only the ASCII protocol. The controller has 8 configurable serial ports. It is necessary to configure one of the ports to work with the ASCII protocol. That procedure is described in the Jupiter manual. The only trick is configuration of the input and output sets. Inputs and outputs should be numbered starting from 0 and there should be no gaps in numbering.
When specifying the Frame ID value in the RCS Configurator please note that in the case of Jupiter the levels are numbered from 1 to 8. Although the ports on the controller are RS-422 ports, it is possible to create a cheater cable to connect to a RS-232 port on the Application server. The wiring pinout can be found in the Jupiter manual in the section Connecting to a PC. Please note that the serial port uses software (XON/XOFF) flow control.
 

NOTES:  

• It is possible to use the probe port on the controller for diagnostics. But it is necessary to keep in mind that sending the hang-up command from the HyperTerminal will short the pins on the port and will cause reboot of the controller.

• It is possible to telnet to the controller. This will provide exactly the same info as you can see on the probe port. It is necessary to send the bye command before disconnecting. There can be only one telnet session at a time.

• For testing purposes it is possible to use the controller without any routers. In this case it is necessary to type the command _confirmAll=1 at the command prompt at the terminal or telnet.

• Use an RS-422 null modem cable between the Kaleido-X and the Philips router

• On the Philips configuration side, there is a user define output set file which needs to be create. In this output set file, customer needs to provide the names for all outputs which are connected to the Kaleido-X. As for example: the file display.out is created with the list of Prog1, Prog2,…,Prog n. Then the file of switcher output will be use to know which physical output bus are matching the Prog1, Prog2…, Prog n.

• In iControl Router Configurator (Router Manager), in logical router mapping for output section, instead of using the physical output bus number, we should have the output bus numbers ranging from 1 to n (where n is the number of connections between Philips router outputs to Kaleido-X inputs)