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About QuickTime import delay

When you copy a file into a K2 HotBin, the HotBin watches for the file to close and the copy operation to stop, which should indicate the file is complete, before it begins to import the file into K2 storage. However, Final Cut Pro repeatedly opens and closes any QuickTime file as it exports the file, so it is possible that the K2 HotBin can detect a file closed event and begin to import the file before Final Cut Pro is done. If this occurs, the K2 HotBin import for that file fails.

To avoid this problem, when you configure a K2 HotBin you can configure the QuickTime import delay setting. This setting allows you to adjust how long a QuickTime file must be idle (no data being written to the file) before the HotBin begins to import the file into K2 storage. The recommended default value is 15 seconds. If you have problems with failed imports and you suspect that Final Cut Pro is holding on to the file with pauses longer than 15 seconds, you should increase the QuickTime import delay time and re-try the import. The HotBin process constrains the QuickTime import delay range to between 10 and 60 seconds.


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