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Considerations and requirements for using the Export service

When you are configuring and using the Export service, do the following:
  • You must be logged in with administrator privileges on the K2 system as well as having the appropriate security permissions to access the watched folder or bin.
  • If the destination folder (for export) is on a remote machine, you must configure the "movie" user account as a local user account on that machine. The "movie" user account is not supported as a domain administrator account. Configure the account as follows:
    • Username: movie
    • Password: M0vieK2M0vie
    The password uses the number zero character, not the letter O character.
  • If the destination folder (for export) is on a remote machine, the local K2 Summit system must be able to access the remote system. If on a domain, you can use any account with Read/Write privileges. The FTP server which is hosting the HotBin Export is required to be on the same domain. The Grass Vally Import Service does not start until the FTP server is on the same Domain.
  • If you have multiple source folders (for import) or destination folders (for export) on external systems, use the same user account for all capture service access to all systems.
  • If using the export capture service on a K2 SAN, the K2 Capture Services utility must be on a K2 Media Server that is also an FTP server. If your K2 SAN has multiple FTP servers, the utility must be on the primary FTP server.

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