Recovering from a failed K2 Media Server system battery

The following procedure applies to K2 Media Servers based on the Dell 2850/2950 platform. K2 Media Servers on other Dell models can have similar procedures. Refer to the service documentation on the Dell Documentation CD for specific procedures.

When the system battery in a K2 Media Server fails (non rechargeable) the system configuration is lost, and the system will not complete startup processes when the battery is replaced.

Restart the K2 Media Server. A startup screen displays the message “Invalid configuration information - Please run setup program. Time of day not set - Please run setup program.”
Press F2 to enter setup.
Set the system date and time
Select System Setup | Integrated Devices
Select RAID. This also sets ChA and ChB to RAID
Restart the K2 Media Server. A startup screen displays the message “Warning: Detected mode change from SCSI to RAID on ChA of the embedded RAID system.”
Select Yes. A startup screen displays the message “Warning: Detected mode change from SCSI to RAID on ChB of the embedded RAID system.”
Select Yes. The K2 Media Server restarts as normal.

When startup completes, normal operation is restored.