About the recovery disk image process

On the K2 Media Server, there are three partitions on the system drive to support backup and recovery strategies as follows:
  • The C: drive is for the Windows operating system and applications.
  • The D: drive is for the media file system (SNFS) and database. This allows you to restore the Windows operating system on the C: drive, yet keep the files on the D: drive intact. You can also restore the D: drive itself, however your backup and recovery strategy is different for non-redundant and redundant systems, as follows:
    • On non-redundant servers the media file system program, metadata, and journal files are on the D: drive. Also the media database program is on the D: drive. Therefore if you ever have a D: drive fault and you need to recover the data files (metadata, journal, and database), you can only restore them to the “snap-shot” contained in the most recent disk image you created. When you do this you restore the program files as well.
    • For redundant K2 SANs, the media file system program is on the D: drive, but the metadata and journal files are stored on the shared RAID storage. Also the media database program is on the D: drive, but the database data files are stored on the shared RAID storage. Therefore, if you ever have a D: drive fault, you can restore the media file system and database programs from a recovery disk image, and then access the data files (metadata, journal, database) from the shared RAID storage.
  • The E: drive is for storing a system image of the other partitions. From the E: drive you can restore images to the C: and D: drives.

When you receive a K2 Media Server from the factory, the machine has a generic image on the E: drive. The generic image is not specific to the individual machine. It is generic for all machines of that type. Some K2 Media Servers also have a system-specific image on the E: drive.

You receive a recovery CD with your K2 Media Server. This recovery CD does not contain a disk image. Rather, the recovery CD is bootable and contains the Acronis True Image software necessary to create and restore a disk image. This recovery CD is specifically for the Windows server operating system which runs on the K2 Media Server. It is not for a desktop Windows operating system. Refer to the "About This Release" section of the K2 Topic Library for compatible versions of the recovery CD.

After your server is installed, configured, and running in your system environment, you should create new recovery disk images for the machine to capture settings changed from default. These “first birthday” images are the baseline recovery image for the machine in its life in your facility. You should likewise create new recovery disk images after completing any process that changes system software or data, such as a software upgrade. In this way you retain the ability to restore to a recent “last known good” state.

For the highest degree of safety, you should create a set of disk image recovery CDs, in addition to storing disk images on the E: partition. Since system drives are RAID protected, in most failure cases the disk images on the E: partition will still be accessible. But in the unlikely even of a catastrophic failure whereby you lose the entire RAID protected system drive, you can use your disk image recovery CDs to restore the system.

Note: Recovery disk images do not back up the media files themselves. You must implement other mechanisms, such as a redundant storage system or mirrored storage systems, to back up media files.

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