Check the following symptoms, as they could indicate a corrupt
media database:
On startup, the Grass
Valley MetaDataService is unable to start. This is indicated in the Services
control panel if the Grass Valley MetaDataService does not display as Started.
The K2 log displays a
“…file is encrypted or is not a database…” error.
As soon as you suspect a corrupt media database, stop all media
access and take the K2 system offline.