Identifying a corrupt media database
The following symptoms could indicate a corrupt media database:
- On startup, the Grass Valley MetaDataService is unable to start. This is indicated in the Services control panel if the Grass Valley MetaDataService does not display as Started.
- The K2 log displays a “…file is encrypted or is not a database…” error.
As soon as you suspect a corrupt media database, stop all media access and take the K2 system offline.