Audio problems
For the corrective actions in this section, refer to related topics in
the "Using K2 AppCenter" section of the K2
Topic Library for detailed instructions.
Problem | Possible Causes | Corrective Actions |
---|---|---|
No record audio. | Wrong audio input selected. | Select the correct audio input. |
No embedded audio. | Video source does not have embedded audio. | Check your video source for embedded audio. |
Playback audio output is distorted. | Audio input signal clipping caused by excessive audio input level. | Check for input audio clipping. Adjust the audio input trim. Adjust the Player audio level. Reduce the source audio input level. |
Audio level is too low. | Audio level needs to be adjusted. | Adjust the Player or Recorder audio level. Increase the source audio input level. |
The audio level is not correct only when playing a particular clip. | The clip’s audio level is out of adjustment. | Load the clip in Player and adjust its playback audio level. |
Audio level meters do not display the correct reference level on connected equipment. | Incorrect audio reference level. | Select the correct audio reference level. |
Audio meters do not appear in the AppCenter Monitor Pane. | The Monitor Pane configured to not display audio meters. | Configure the Channel Monitoring setting to display audio meters. |