Considerations and requirements for using the Export capture service

When you are configuring and using the Export capture service, do the following:
  • You must be logged in with administrator privileges on the K2 system as well as having the appropriate security permissions to access the watched folder or bin.
  • If the destination folder (for export) is on a remote machine, you must configure the "movie" user account as a local user account on that machine. The "movie" user account is not supported as a domain administrator account. Configure the account as follows:
    • Username: movie
    • Password: M0vieK2M0vie
    The password uses the number zero character, not the letter O character.
  • If the destination folder (for export) is on a remote machine, the local K2 Summit system must be able to access the remote system with administrator level credentials. If on a domain, the account used to access the remote system must be a domain administrator account.
  • If you have multiple source folders (for import) or destination folders (for export) on external systems, use the same user account for all capture service access to all systems.
  • If using the export capture service on a K2 SAN, the K2 Capture Services utility must be on a K2 Media Server that is also an FTP server. If your K2 SAN has multiple FTP servers, the utility must be on the primary FTP server.

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