If you encounter difficulties when requesting a license

If you encounter difficulties running the License wizard, or the License wizard is not available, try this alternate method:

  1. Generate a unique ID of the device where you will install software, as follows:
    1. Double click on the License Manager icon on the Windows Desktop. The SabreTooth License Manager opens.
    2. Choose File | Generate Unique Id the License Manager.
    3. Click Copy to clipboard to copy the generated ID, and OK to exit.
  2. Prepare an email that includes the following information:
    • Customer Name
    • Customer Email
    • Sales Order Number
    • Unique ID of the device where you will install software.
    • The license types you are requesting.
  3. Send the email to GrassValleyLicensing@grassvalley.com.

The SabreTooth license number will be emailed to the email address you specified.


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