Identifying a corrupt media database

  1. Check the following symptoms, as they could indicate a corrupt media database:
    • On startup, the Grass Valley MetaDataService is unable to start. This is indicated in the Services control panel if the Grass Valley MetaDataService does not display as Started.
    • The K2 log displays a “…file is encrypted or is not a database…” error.
  2. As soon as you suspect a corrupt media database, stop all media access and take the K2 system offline.
Parent topic: Recovering the media database

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