Downloading disk drive firmware

You might be instructed in K2 release notes to upgrade disk drive firmware. This allows you to take advantage of the disk drive enhancements and benefit from improved performance and reliability.

To determine your disk drive type and current firmware version, select a disk drive icon in the Storage Utility tree view, then note the drive properties reported in the right-hand pane. Use the following procedure if you need to download disk drive firmware.

NOTE: The disk drives are upgraded one at a time which can take as long as 2 minutes per drive. Take this into consideration when scheduling the upgrade.

  1. Refer to K2 Release Notes to determine firmware types, versions, files, and any other special instructions regarding the particular disk drive firmware you are downloading.
  2. In the Storage Utility, right-click a disk in the tree view, then select Advanced | Download Disk Firmware in the context menu.
  3. If online, messages appear “…offline mode now?” and “…continue?”. Click Yes to put the system in offline mode. AppCenter channels go offline. The Open File dialog box opens.
  4. In the Open File dialog box, browse to the latest firmware file for your disks, select the file, and click OK. For internal drives, watch the lights on the drive to which you are downloading firmware. The lights flash as firmware loads. Wait until the lights have completed their flashing pattern. This can take several minutes. The Progress Report window appears showing the disk firmware download task and the percentage completion.
  5. Repeat this procedure on each drive.
  6. When finished, exit Storage Utility.
  7. Put AppCenter channels back online.
  8. Restart.

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