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Running diagnostics

  1. Close GV Connect, if it is currently open.
  2. In System Preferences open K2 FCP GV Connect.
  3. Click the Diagnostics tab.
  4. Click Print System Diagnostics To Log.
  5. A message prompts you to authenticate. Do one of the following:
    • Click Yes and then enter administrator username and password. All diagnostics run.
    • Click No. A subset of the diagnostics run.
    .
  6. When a message appears to confirm diagnostic results are written to the system log, click OK.
  7. Access the system log to view diagnostic results.

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