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If you are upgrading a redundant K2 SAN:

Use the following steps to manage primary/backup roles and upgrade your two media file system/database servers in the proper sequence. This avoids triggering a failover event.

  1. Determine the current primary/backup roles of the servers. You can use Server Control Panel via the K2 System Configuration application or on the local K2 Media Server to make this determination.
  2. Shut down the backup server.
  3. Upgrade the primary server.
  4. Continue with upgrade tasks on your two K2 Media Servers that take the role of media file system/database server. If you have additional servers, upgrade them later, when instructed to do so in a later task.

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