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Downloading disk drive firmware

  • All K2 clients and other clients must be powered down, or in some other way disconnected from the K2 SAN.
  • The K2 Media Server through which Storage Utility is connected to the RAID Storage must be powered up.
  • All other K2 Media Servers must be powered down.

You might be instructed in K2 Release Notes to upgrade disk drive firmware. This allows you to take advantage of the disk drive enhancements and benefit from improved performance and reliability.

To determine your disk drive type and current firmware version, select a disk drive icon in the Storage Utility tree view, then note the drive properties reported in the right-hand pane. Use the following procedure if you need to download disk drive firmware.
Note: The disk drives on each controller are upgraded one at a time which can take as long as 2 minutes per drive. Take this into consideration when scheduling the upgrade.
  1. Refer to K2 Release Notes to determine firmware types, versions, files, and any other special instructions regarding the particular disk drive firmware you are downloading.
  2. In the Storage Utility, right-click a controller in the tree view, then select Advanced | Download Disk Firmware in the context menu. The Open File dialog box opens.
    CAUTION:
    Do not attempt to download firmware to a single disk, unless directed to do so by Grass Valley. Downloading to a single disk can trigger a disk rebuild, with potential loss of data.
  3. In the Open File dialog box, browse to the desired firmware file for your disks, select the file, and click OK. As instructed by a message that appears, watch the lights on the drives. For each drive, one at a time, the lights flash as firmware loads. Wait until the lights on all the drives on which you are downloading firmware have completed their flashing pattern. This can take several minutes. The Progress Report window appears showing the disk firmware download task and the percentage complete.
  4. When finished, restart the K2 Media Server.

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