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Requesting a license

This topic applies to Grass Valley SabreTooth licenses. For the system you are licensing, you must provide a generated unique ID to Grass Valley. Grass Valley uses the ID to create your unique license.

  1. Log on to the device that you want to license.

    You must log in as a Windows administrator with a local account, not a domain account.

  2. Open the License Request Wizard.

    Find the License Request shortcut on the Windows desktop or in the Grass Valley License Requests folder.

    The License Request Wizard displays.

  3. Read the on-screen instructions, then click Next.

    The Customer dialog box displays.

  4. Enter the information requested on this page then click Next.

    You must provide a valid email address to receive your license file.

    The Sales Number dialog box displays.

  5. Enter the Sales Order Number in the field then click Next.

    Typically the Sales Order Number is found on the Software License sheet that you received from Grass Valley.

    The Summary dialog box displays.

  6. Review the License Request information and click Finish.

    A License Request text file, License_Request_<SalesNumber>.txt, is generated and saved to the Windows Desktop.

    Note: If you are requesting licenses for more than one application, be sure to modify the name of the first License Request text file before saving it to your desktop. (In Notepad, use the Save As command.) Otherwise, the second License Request text file will overwrite it.
  7. Do one of the following:
    • Attach the License Request text file to an email.
    • Paste the text directly into an email message.

    You might want to keep a copy of the message for your records.

  8. Send the email as instructed by the License Request Wizard.

    An email will be sent from Grass Valley to the return email address you specified; your SabreTooth software license will be provided as a text file.

  9. Save this email in case you ever need to re-image this machine.

Next add the license to the SabreTooth License Manager.


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