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Considerations for using the AS-02 capture service

When you are configuring and using the K2 AS-02 Import capture service, bear in mind the following considerations:
  • You must be logged in with administrator privileges on the K2 system as well as having the appropriate security permissions to access the watched folder or bin.
  • If you have multiple source folders (for import) or destination folders (for export) on external systems, use the same user account for all capture service access to all systems.
  • If using the capture service on a K2 SAN, the K2 Capture Services utility and the import watched folder must be on a K2 Media Server that is also an FTP server.
  • After the capture service imports media into K2 media storage successfully, the capture service immediately deletes the original media files from the watched folder. If the import fails, the original media files are retained in the watched folder for the number of days specified as the Cleanup Frequency.
  • The transfer of the directories/files must be 100% complete before the capture service begins to create the clip in K2 media storage.

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