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Requesting a license

  1. If you have not already done so, log on to the K2 Summit/Solo system.
    Note: You must log in as an Administrator with a local account, not a domain account.
  2. On the Windows desktop in the Grass Valley License Requests folder, open the appropriate license request shortcut.

    The License Request Wizard displays.

  3. Read the on-screen instructions, then click Next.

    The Customer dialog box displays.

  4. Enter the information requested on this page then click Next.

    You must provide a valid email address to receive your license file.

    The Sales Number dialog box displays.

  5. Enter the Sales Order Number in the field then click Next.

    Typically the Sales Order Number is found on the Software License sheet that you received from Grass Valley.

    The Summary dialog box displays.

  6. Review the License Request information and click Finish.

    A License Request text file, License_Request_<SalesNumber>.txt, is generated and saved to the Windows Desktop.

    Note: If you are requesting licenses for more than one application, be sure to modify the name of the first License Request text file before saving it to your desktop. (In Notepad, use the Save As command.) Otherwise, the second License Request text file will overwrite it.
  7. If a K2 Summit/Solo system at a K2 software version lower than 9.0 and the write filter is currently enabled, be aware that files on the desktop are lost on restart. Therefore do one of the following:
    • Save the License Request text file(s) to a different location.
    • Keep the K2 system running (do not restart) until after you have requested the license(s).
  8. Do one of the following:
    • Attach the License Request text file to an email.
    • Paste the text directly into an email message.

    You might want to keep a copy of the message for your records.

  9. Send the email as instructed by the License Request Wizard.

    An email will be sent from Grass Valley to the return email address you specified; your SabreTooth software license will be provided as a text file.

  10. Save this email in case you ever need to re-image this machine.

Next, when you receive the email from Grass Valley with your license, add the license to the K2 Summit/Solo system.


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