Take SAN clients offline

When upgrading software on a K2 SAN, you upgrade software on K2 Media Servers before you upgrade software on the connected SAN clients. While you are upgrading software on K2 Media Servers you must keep all connected client devices offline (all media access stopped) or shut down. Do not power up or start media access on connected devices until the upgrade on K2 Media Servers is complete and the media file system/database server is fully operational.

If you have not already done so, stop all media access on SAN clients. This includes all record, play, and transfer operations
Shutdown all the SAN K2 clients on the SAN. To do this in SiteConfig, right-click a client device in the tree view and select Shutdown.

Next upgrade K2 Media Servers. If you have multiple K2 Media Servers you must manage them properly for the upgrade process.