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Upgrade RAID disk drive firmware

Do not do this task if:
Do this task if:
  • The K2 RAID disk drive firmware is at a version that is not compatible.
Prerequisites:
  • The RAID system is offline.
  • Only the primary K2 Media Server is powered up.
  • K2 software has been upgraded on the K2 Media Server. This is required because the firmware files are copied onto the K2 Media Server when the K2 software is installed.
  1. Determine if disk drive firmware upgrades are required as follows:
    1. Select a disk drive icon in the Storage Utility tree view, then note the drive properties reported in the right-hand pane.
    2. Refer to the K2 RAID compatibility specifications earlier in these release notes for drive-type identifiers and firmware versions.
  2. If an upgrade is required, continue with this procedure to upgrade disk drive firmware. Refer to the K2 SAN Installation and Service Manual for complete procedures.
  3. In Storage Utility, right-click a controller in the tree view, then select Advanced | Download Disk Firmware in the context menu.
    Note: You can download firmware to a single disk by right-clicking a disk icon in the tree view.
    The Open File dialog box opens.
  4. In the Open File dialog box, browse to the desired firmware file for your disks, select the file, and click OK. As instructed by a message that appears, watch the lights on the drives. For each drive, one at a time, the lights flash as firmware loads. Wait until the lights on all the drives on which you are downloading firmware have completed their flashing pattern. This can take several minutes. The Progress Report window appears showing the disk firmware download task and the percentage complete.
  5. When finished, restart the K2 Media Server.

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