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Upgrade software on K2 Media Servers

Do not do this task if:
  • SNFS is at version 3.5.3 or lower. If this is the case, you must do the previous task and upgrade first to SNFS 4.1, then upgrade to SNFS 4.2.
Do this task if:
  • SNFS is at a 4.1.x version. This is the case only if 4.1.x is installed as a temporary step in the upgrade to SNFS version 4.2.x or higher. Do not operate the K2 system with SNFS 4.1 installed.

    -OR-

  • SNFS is at a 4.2.x version.

Verify the following before doing this task:

  • The devices that you are upgrading must be in a deployment group.
  • For the software you are upgrading, a newer version of that managed software package must be added to the deployment group.
  • If SNFS was on C:, you have uninstalled SNFS manually as instructed earlier in this upgrade procedure.
  • A SiteConfig "Check Software" operation must be performed on the devices you are upgrading.
  • Note: On a K2 system, if a SNFS version lower than 3.0 is installed, do not uninstall using SiteConfig. You must manually uninstall using a special batch file. Follow instructions in the release notes for your current version of K2 software.

If you are upgrading multiple software components for which there is a required sequence, you must check and uncheck tasks and run multiple deployment sessions to control the sequence. For some software components, SiteConfig aids you by enforcing dependencies. For each individual software component, SiteConfig enforces an uninstall of the current version of software before installing the upgrade version. SiteConfig provides uninstall deployment tasks and install deployment tasks to indicate the taskflow. SiteConfig can do the uninstall/install in a single deployment session.

  1. In the Software Deployment | Deployment Groups tree view, select the device or the group of devices to which you are deploying software. The corresponding software deployment tasks are displayed in the Tasks list view.
  2. For the software you are deploying, select the Deploy check box in the row for the uninstall task.
  3. For the software you are installing, select the Deploy check box in the row for the install task.
    For upgrading a K2 Media Server to this release, deploy the following tasks:
    Deploy Managed Package Action
    GrassValleyK2Server xxxxx.xxxx or

    GrassValleyK2Server_x64 xxxxx.xxxx

    Uninstall
    GrassValleyK2Server_x64 9.6.x.xxxx Install

    Also, when upgrading SNFS, configure deployment tasks to upgrade (uninstall/install) SNFS. Deploy the following tasks to K2 Media Servers with role of file system server:

    Deploy Managed Package Action
    SNFS xxxxxx or

    SNFS x64 xxxxxx

    Uninstall
    SNFS x64 4.2.2.b27249 Install

    If you previously uninstalled SNFS manually and then did a Check Software operation, only the install task is present.

    You can deploy packages for both 32 bit and 64 bit systems because when SiteConfig deploys software it automatically deploys the 32 bit or 64 bit software appropriate for the target device. You must install SNFS as a separate cab file.

    Note: If there are dependencies, SiteConfig can enforce that some tasks be deployed together.
  4. Check the area next to the Start Deployment button for a message.

    If a message instructs you to upgrade the Discovery Agent, on the control point PC go to the directory to which SiteConfig is installed, find the DiscoveryAgent_x.x.x.x.cab file, add it to the deployment group, and deploy the Discovery Agent software as well.
  5. Click the Start Deployment button.



    Deployment tasks run and software is uninstalled. Progress is reported and next steps are indicated in both the Status and Details columns. If an error appears regarding prerequisite software, install the Grass Valley Prerequisite Files on the control point PC and then repeat this step. When upgrading both K2 and SNFS software, SiteConfig uninstalls both in the proper sequence.
  6. When the Status or Details columns indicate next steps, identify the software in the row, then do one of the following:
    • For K2 software, when Details displays a Restart required link (but not "Visible dialog pending..."), click the link and when prompted "...are you sure...", click Yes.
    The K2 Media Server restarts. This restart is required by the K2 software uninstall. When upgrading SNFS software, this is also the restart required by the SNFS uninstall. Deployment tasks run and software is installed. Progress is reported and next steps are indicated in both the Status and Details columns. If upgrading both K2 and SNFS software, SiteConfig uninstalls both in the proper sequence.
  7. When the Status or Details columns indicate next steps, identify the software in the row, then do one of the following:
    • For K2 software, when Details displays a Restart required link (but not "Visible dialog pending..."), click the link and when prompted "...are you sure...", click Yes.
    The K2 Media Server restarts. This restart is required by the K2 software install. If upgrading both K2 and SNFS software, SiteConfig uninstalls both in the proper sequence.
  8. Monitor progress as indicated by both the Status and Details column. When finished, the Status column indicates complete.
  9. If you previously uninstalled SNFS manually because SNFS was on C:, copy directories/files from C: to D:, overwriting files on D:, as follows.
    1. Copy the C:\SNFS\config directory to D:\SNFS\config.
    2. Copy the C:\SNFS\data directory to D:\SNFS\data. This directory can be large, so allow adequate time to complete the copy operation.
    3. A restart is required to put the change into effect. If you do a subsequent upgrade task that also requires a restart, that restart is sufficient. Otherwise restart now.
    4. After the entire K2 SAN upgrade process is complete, test media access. If successful, delete the C:\SNFS directory and its files on the K2 Media Server.

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