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Step 4: Identify problems using the startup sequence

The startup sequence is your primary tool for identifying a K2 Summit system fault. As the different levels of the K2 Summit system system become operational in the startup process, the primary components of the system are checked. You can identify most problems by evaluating the messages and other indicators that occur during the startup sequence.

Note: This procedure assumes that the K2 Summit system is not in Storage Utility’s “offline” mode.

To identify problems using the startup sequence, do the following:

  1. Connect mouse, keyboard, and monitor. You must observe the VGA screen and be able to interact with the system via keyboard and mouse to fully identify problems.
  2. Restart the K2 Summit system.
  3. Once the startup sequence begins, observe the progression of behaviors as listed in the following table. These are the behaviors you should expect for a normally operating K2 Summit system. If you observe behaviors other than those listed, refer to the indicated troubleshooting topics to identify problems.
    Note: You can press the Pause/Break key on the keyboard to keep startup text on the screen for longer viewing.
    At about this time… This behavior should occur… If not, refer to the following:
    Pressing the standby button starts the K2 Summit system. Shutdown/restart problems
    0 seconds Power on LED goes on and stays on. Power supply problems
    Service LED stays off. Shutdown/restart problems
    Front bezel assembly and processor fan start. Windows startup problems
    10 seconds System BIOS screen appears. BIOS startup
    35 seconds Grass Valley logo screen appears.
    70 seconds Windows logon screen appears. Windows startup

    Logon to Windows to continue the startup sequence.

    After Windows logon:

    At about this time… This behavior should occur… If not, refer to the following:
    0 seconds Grass Valley logo desktop appears. K2 Summit system startup
    5 seconds Service LED goes on for a few seconds, then off.
    20 seconds Desktop icons, startbar, and AppCenter logon box appear. Windows startup, K2 Summit system startup

    Logon to AppCenter to continue the startup sequence.

    After AppCenter logon:

    At about this time… This behavior should occur… If not, refer to the following:
    0 seconds System Startup messages appear. K2 Summit system startup
    Time varies. Between 30 seconds and 2 minutes. All system components check out as OK and AppCenter opens. Media operations are functional. Operational problems

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