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Upgrade RAID Controller microcode on stand-alone K2 system

Do not do this task if one of the following is true:

  • A K2 Solo Media Server
  • A K2 Summit Production Client with internal storage and with RAID controller microcode already upgraded to a compatible version, as listed in compatibility specifications.
  • A K2 Summit Production Client with direct-connect storage and with RAID controller and/or expansion chassis microcode already at compatible versions, as listed in compatibility specifications.

Do this task if:

  • A K2 Summit Production Client with internal storage and with RAID controller microcode that you need to upgrade, as listed in compatibility specifications.
  • A K2 Summit Production Client with direct-connect storage and with RAID controller and/or expansion chassis microcode that you need to upgrade, as listed in compatibility specifications.

For internal storage K2 Summit/Solo systems, find compatibility specifications at Compatible K2 Summit/Solo components. For a K2 Summit Production Client with direct-connect storage, find compatibility specifications at Compatible K2 RAID components.

  1. Open AppCenter Workstation, either on the local K2 system or on the control point PC and logon. Make sure you logon to AppCenter with appropriate privileges, as this logon is passed to Storage Utility. Administrator-level permission is necessary for most Storage Utility operations. If you log in with user-level permissions, the Storage Utility menu item is disabled.
  2. If you are running AppCenter from a control point PC and you have channels from multiple K2 systems in your channel suite, select a channel from the stand-alone K2 system whose storage you intend to configure with Storage Utility. This is important as Storage Utility automatically connects to the K2 system that hosts the currently selected channel.
    Note: Make sure you are connecting to a stand-alone K2 system. You should never connect Storage Utility directly to a K2 system that uses shared (SAN) storage.
  3. From the AppCenter System menu, select Storage Utility. Storage Utility opens.
  4. If you are connecting from a control point PC, you should verify that you are connected to the correct K2 system. To verify this, use the Identify feature to flash the disks on the K2 system.
  5. Select the controller in the Storage Utility tree view, then in the properties reported in the right-hand pane, note the controller microcode version. Proceed if you need to upgrade the controller microcode.
  6. Right-click the controller in the tree view and do one of the following:
    • For internal storage, select Load Controller Microcode in the context menu.
    • For direct-connect storage, select Advanced | Load Controller Microcode in the context menu.
  7. If online, messages appear “…offline mode now?” and “…continue?”. Click Yes to put the K2 system in offline mode. AppCenter channels go offline. The Open File dialog box opens.
  8. In the Open File dialog box, browse to and select the microcode file for the required version. Refer to the following for locations and filenames:
  9. Click OK. The Progress Report window appears showing the microcode download task and the percentage completion.
  10. If direct-connect storage and upgrading expansion chassis microcode, do the following:
    1. Right-click the controller in the tree view, then select Advanced | Load Disk Enclosure Microcode in the context menu.
    2. In the Open File dialog box, browse to the directory and file as listed in K2 RAID compatibility specifications earlier in these release notes.
    3. Click OK. The Progress Report window appears showing the microcode download task and the percentage completion.
  11. When finished, exit Storage Utility.
  12. If direct-connect storage, on 100% completion, proceed as follows:
    • If the RAID controller chassis has redundant controllers, no power cycle is required. The microcode download is complete.
    • If the RAID controller chassis does not have redundant controllers, power cycle the RAID controller chassis.
  13. Put AppCenter channels back online.
  14. Restart.

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