Logs > Detailed Directions > Creating, Viewing, and Deleting Channel Performance Reports > Enabling and Disabling the Automatic Incident Resolution Function for iC Reports
 
Enabling and Disabling the Automatic Incident Resolution Function for iC Reports
Enable this function if you would like to generate reports using any of the Availability default report templates1. Disable this function only after you have finished using the Availability default report templates, and if you would like to avoid using up space in the database (when the function is enabled, each alarm creates an incident).
 

REQUIREMENTS:  

Make sure you meet the following conditions before beginning this procedure: 
• All incidents are resolved (click HERE).
• You have opened the GSM Alarm Browser (click HERE).
• [RECOMMENDED]: You are performing this procedure as a task within the context of an approved workflow (click HERE).
1. In the GSM Alarm Browser, select the desired Application Server on the left pane.
2. Click the Admin tab, and then click the Actions tab.
3. Click SQL event log (local) to select it, and then click Edit.
System Response: The Event and Incident Log Configuration window appears.
4. Perform only ONE of the following two actions:
• If you would like to set the system to clear resolved incidents automatically, select the Clear resolved incidents automatically after check box, and then set it to resolve incidents every second.

OR, 

• If you would like to set the system not to clear resolved incidents automatically, clear the Clear resolved incidents automatically after check box.
5. Click OK.
1 The Availability default report templates are as follows: <10 Channels with Highest Availability Last 24 hours>, <10 Channels with Highest Availability Last 7 days>, <10 Channels with Lowest Availability Last 24 hours>, <10 Channels with Lowest Availability Last 7 days>