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Verify credentials

  • The device you are verifying must be in the SiteConfig system description and must be communicating on the network.
In the SiteConfig tree-view, right-click the device and select Remote Desktop, then proceed as follows:
  • If Remote Desktop opens without prompting you to log on, no further steps are necessary. SiteConfig credentials are set properly to allow access to the device.
  • If Remote Desktop prompts you to log on, check credentials in SiteConfig and on the device and reconcile as necessary.

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